Sustainability

Message from our EPO

The All Nippon Airways Trading Group aims to create social and economic value by solving environmental and social issues and achieving sustainable growth, while fulfilling our responsibility to society and enhancing the trust of our stakeholders through the realization of our Group mission, “Create diverse value and achieve a wealthy society – to receive the thanks of our customers”

Under a strong governance structure, we will continue to contribute to the realization of a prosperous society and the creation of the next generation and future society through our business activities by actively working to solve social issues such as the environment, human rights and D&I through dialogue with our stakeholders.

We will create a future full of dreams through the sincere business activities of each and every Group employee who thinks and acts on their own initiative.

EPO and Executive Vice President,
ANA TRADING CO., LTD.
Hiroko OGUCHI

Basic approach to sustainability

As a member of the ANA Group, we work to earn the trust of society by engaging in diverse communication with stakeholders, and strive to create both societal value and economic value by achieving sustainable growth and contributing to the development of future society.
We incorporate the needs and opinions of our stakeholders into our corporate activities while protecting and increasing our corporate value to strengthen the entire Group.

Corporate governance structure map

Building an internal controls system

The board of directors of each company in the ANA Trading Group has outlined policies to ensure fair operations (8 basic policies for internal control systems) based on the provisions of the Companies Act. The companies have built internal control systems in accordance with those policies and implement PDCA based on regular monitoring to ensure compliance. To further enhance overall Group internal controls, in July 2008, we created the CSR Promotion Committee, which is chaired by the president and underwent a name change in April 2021 to the Sustainability Promotion Committee. The Committee oversees five special subcommittees: the Compliance Risk Management Committee, the Environmental Management Committee, the Food Safety Committee, the International Security Trade Control Committee, and the Consumer Product Quality Control Committee.

Compliance Promotion System

We regularly remind all executives and employees that they are required to comply with the ANA Group Compliance Regulations as well as our own compliance regulations, and to act ethically.
The Compliance Risk Management Committee specifies important compliance policies, and members of this committee are appointed as Sustainability Promoters Managers by each division of each group company and ANA Trading Co., Ltd. to promote compliance in their respective businesses.
These initiatives related to compliance are regularly reported to the Sustainability Promotion Committee and, as necessary, reported to the Management Committee and the Board of Directors. Furthermore, we use the ANA Alert helpline established with the ANA Group as the consultation desk that promotes the early discovery of compliance issues.

Environment

ANA Trading Group Environmental Principles & Environmental Policy

<ANA Trading Group Environmental Principles>

  • The mindset to value the environment starts with recognition of the burden we place on the Earth.
  • We will use natural resources and energy with care and contribute to attaining a prosperous and sustainable society.
  • We will take the initiative in environment conservation activities and share our care for the Earth with people around the world.

<ANA Trading Group Environmental Policy>

The ANA Trading Group recognizes that environmental conservation initiatives aimed at preserving limited resources and the global environment are critical management issues. We strive to achieve an enriched society by practicing the high-add-value use of resources and applying a long-term perspective to all Group activities.

  1. We work to accurately ascertain and analyze the environmental impact of our business activities. We then apply this analysis towards making continuous quality improvements to our environmental conservation activities.
  2. We promote autonomous action to ensure we are contributing to reducing environmental load in all our engagements with customers and business partners in addition to legal and regulatory compliance.
  3. We position the development and dissemination of materials and products that help reduce environmental load as a critical mission in our development and provision of products and services.
  4. We continuously consider the environmental impact of our supply chain and promote environmentally friendly procurement.
  5. We contribute to society by proactively engaging in the 4Rs (Reduce, Reuse, Recycle, and Renewable) and aggressively working to reduce waste.
  6. We work to improve individual awareness of environmental conservation among all Group employees.

Environmental Management System (EMS)

We have established an Environmental Management System (EMS) to achieve our Environmental Principles and the ANA Trading Group Environmental Policy, and make continuous improvements to maintain our EMS in a healthy state.

Major Group initiatives

Collaborations for reuse of nonconforming bananas that cannot be sold

Aiming for the realization of a circular economy to contribute to a sustainable society, the ANA Trading Group manufactures fermented alcohol (ethanol) using nonconforming product from Tanabe Farm. ANA Foods, Co., Ltd., which oversees ANA Trading operations in the food sector, imports and sells bananas cultivated by Tanabe Farm in Ecuador. Alcohol is produced through a fermentation process using nonconforming bananas and organic rice grown on fallow fields managed by Fermenstation, Co., Ltd. Using that alcohol, we developed Hand Wipes Made from Rice and Bananas, a product made from natural ingredients offering 99% disinfecting performance.

Fermenstation works with local communities to create sustainable recycling that produces as little waste as possible. Their activities include producing ethanol by fermenting and distilling unused resources. Distiller meal is used as raw material for cosmetic products and as an ingredient in chicken and cattle feed. They then use that bird and cow dung as fertilizer for rice paddies and grasslands.

Using Fermenstation’s proprietary ethanol refining technology, we commercialized Hand Wipes Made from Rice and Bananas, which are made using nonconforming product from Tanabe Farm and organic rice cultivated in fallow fields, which is an unused resource, to create high-quality concentrated ethanol. The distiller meal produced after the ethanol refinement process is used as feed for cows in the fattening stage in Iwate Prefecture where the distillery is located. In the future, cows raised on this feed will also be used. We will continue to engage in partnerships towards the realization of a circular economy and working to contribute to SDG Goal 11 (Sustainable Cities and Communities) and Goal 12 (Responsible Consumption and Production).

Society

Diversity & Inclusion

In accordance with the ANA Group Diversity & Inclusion Declaration, we promote diverse workstyles as well as work to develop our workplace environment and corporate culture.

<ANA Group Diversity & Inclusion Declaration>

We will:

  • Consider Diversity & Inclusion as the source of innovation and value the diversity of our employees.
  • Endeavor to create a workplace where each person can fully demonstrate his or her strengths.
  • Create an ANA Group where each person can work with spirit and purpose, to generate unwavering trust and constant innovation.

Main D&I Promotion Initiatives

Awareness reform

  • Promote diversity management learning opportunities for organization heads
  • Conduct e-learning

Promote engagement of women in the workplace

  • Percentage of female managers 13.4% (as of April 2021)

Career support

  • Established career continuation support desk
  • Job return system
  • Career design training

Work-life balance support

  • Reduced work hours
  • Provide seminars providing knowledge and information useful for balancing childcare/family care and worklife
  • Mother care service registry
  • Daycare search support concierge
  • Joint user agreements with privately operated daycare centers
  • Promote childcare leave use by male employees

Promote diverse workstyles

  • Promote use of flex-time system
  • Promote telecommuting
  • Promote use of paid time off
  • Adopt side-gig system

Promote hiring of persons with disabilities

Health and Productivity Management

Declaration on Health and Productivity Management

In line with the ANA Group Health Frontier Declaration, the ANA Trading Group places the highest value on the physical and mental health of all our employees and their families.
Human resources are the greatest asset of the trading business and the key to corporate growth is the ability of our employees to work in a healthy and motivating environment.
To achieve our Group mission of “Create diverse value and achieve a wealthy society – to receive the thanks of our customers” , we strive to create a workplace environment in which the human resources supporting our corporate growth are able to maximize their potential and fully engage in their work.

CEO and President, ANA TRADING CO.,LTD.
Hiroyuki KUNIBU

Implementation Structure

In promoting the ANA Group Health Management, employees, the health insurance association, and the Group companies work together as one. In addition to appointing an ANA Holdings Inc. executive as the Chief Wellness Officer (CWO) responsible for promoting health management within the ANA Group, each Group company has appointed a Wellness Leader (WL).
The Group’s health management policies, promotion status, and issues are discussed and reported to the Group Corporate Strategy Committee, which is attended by Members of the Board, and important matters are reported to the Board of Directors.

As part of these efforts, at All Nippon Airways Trading Co., Ltd., the Wellness Leader reports to the CEO & President and the executive vice president in charge.
The relevant parties work closely together to promote various health promotion measures based on an accurate understanding of the situation related to employee health.
In addition, we actively communicate our various initiatives not only through internal discussions but also through lectures on health management and our company website.

Health Management Strategy Map

expansion

(*) Basically, Health Investment and Indicators Regarding the Status of Health Investment Policy Initiatives, correspond on a one-to-one basis. However, there are some Health Investments that correspond to multiple Indicators Regarding the Status of Health Investment Policy Initiatives, and such Health Investments are defined as Health Investments Related to Various Effects.

strong In our business as a trading company which is responsible for diversified businesses in the ANA Group, our greatest asset is our human resources.
When each and every employee is healthy, highly motivated, and energetically working to the best of their ability, originality, flexibility, and foresight are nurtured, and this will contribute to the realization of an affluent society and enhancing corporate value.

Major initiatives

  • Regular health exams (Taken by 100% of employees in FY2020)
  • Stress checks (Taken by 98.3% of employees in FY2020)
  • Distribute health-related e-learning (Conducted twice a year by each company: 72% participation rate; conducted by Group: Taken by 140 people)
  • Hold events and campaigns to stimulate communication between employees
  • Hold health-related seminars (Mental health seminars: 58 attendees; occupational health physician seminar: 64 attendees; online yoga lessons: approx. 110 participants over 6 sessions)
  • Use health management apps
  • Stimulate organization using talent management system
  • Strengthen safety and hygiene activities

Employee health status

< ANA Trading Individual Company – Male > (as of April 2020)
Benchmark FY2021 target FY2020 FY2019
Ratio of employees with appropriate BMI 77.0% 71.2% 72.6%
Smoking ratio 20.0% 27.0% 31.3%
Metabolic syndrome ratio 8.0% 19.7% 16.2%
Ailment complaint ratio 18.0% 27.5% 23.0%
< ANA Trading Individual Company – Female > (as of April 2020)
Benchmark FY2021 target FY2020 FY2019
Ratio of employees with appropriate BMI 76.0% 72.5% 73.0%
Smoking ratio 3.0% 2.7% 5.2%
Metabolic syndrome ratio 0.0% 0.0% 0.0%
Ailment complaint ratio 37.0% 45.9% 50.9%
  • Ratio of employees with appropriate BMI: Ratio of people applicable to 18.5 ≤ BMI* < 25
    • BMI = weight (kg) / height (m)2
  • Smoking ratio: Ratio of people who smoke
  • Metabolic syndrome ratio: Ratio of people age 40 and over applicable to standards for definition of metabolic syndrome
    • Applicable to standards: Applicable to waist size standards (Male: 85 cm or larger; Female: 90 cm or larger), and has two or more other risks from blood sugar, body fat, and blood pressure
  • Ailment complaint ratio: Ratio of people with three or more ailment complaints*
    • Ailment complaint: Symptoms of physical discomfort: (E.g.) Back pain, eye fatigue, stomach discomfort, etc.

External evaluation

FY2021 Certified Health and Productivity Management Organization 2021 (Large Enterprise Division)~White 500~, conducted by Nippon Kenko Kaigi

FY2020 Certified Health and Productivity Management Organization 2021 (Large Enterprise Division), conducted by Nippon Kenko Kaigi

FY2019 Certified Health and Productivity Management Organization 2020(Large Enterprise Division), conducted by Nippon Kenko Kaigi

ANA Group’s social responsibility guidelines

Our Group has outlined Corporate Social Responsibility Guidelines as a code of conduct outlining the behavior expected of all employees. In these guidelines, “Respect human rights and diversity” outlines compliance with legal and social norms, international human rights conventions, and other international human rights standards. Furthermore, not only do we outline our commitment to not contributing to child labor or forced labor, we also prohibit transactions with companies or other entities engaged in such behavior.

Social Responsibility Guidelines
We respect human rights and diversity.

  • We constantly act with an awareness of the need to respect human rights in all ANA Group activities.
  • We respect to the cultures, customs, history, values, and social norms of all countries and regions, and act with respect towards the concerns of our stakeholders.
  • We recognize the individuality and diversity of our workplace colleagues and proactively work to create a healthy and comfortable work environment that is free of harassment.

ANA Group’s Purchasing Policy

The ANA Group has published its Purchasing Policy, consisting of the Basic Policies, Purchasing Principles, and Supplier Management Policy. It requires suppliers to respect and comply with international norms in human rights and labor, including prohibition of child labor and forced labor. The Policy, moreover, is used as a benchmark in the selection of business partners as well as a tool for periodic post-selection monitoring. Through these measures, the ANA Group works actively to gain the understanding and cooperation of partner firms.

Governance

Risk Management

The ANA Trading Group has established the Compliance Risk Management Committee and the Safety Planning Department to prevent emergency situations and ensure rapid responses in the event of an emergency situation. These functions oversaw emergency response during the FY2010 New Influenza Pandemic and the March 2011 Great East Japan Earthquake.
Since 2013, all Group companies have adopted a management system entailing full employee participation-based risk preventative measures. Through this management system, companies use CSA (Control Self-Assessment) to identify risks and then hold risk conferences aimed at sharing risk information on an organizational level to help prevent the occurrence of risks.

Enhancement of information security

To enhance our information security, our Group has drafted the ANA Trading Group Information Security Manual, which outlines provisions related to information security systems of responsibility, information removal, storage, and disposal, and the management of confidential information.
We reevaluated existing information management rules to identify three vital characteristics of information management: information confidentiality, information integrity, and business continuity (availability). The Sustainability Promotion Department takes the lead in raising awareness of information security and permeating it throughout the individual Group companies, including conducting training and holding seminars. Furthermore, the ANA Group provides education using e-learning to promote the acquisition of knowledge related to information security. The ANA Trading Group also receives this education and training and is making efforts toward information security education and awareness.

Quality Management

Our Group conducts food safety education and enlightenment activities, inspections, and audits on a continuous basis to ensure our ability to provide our customers with security and peace of mind regarding food. To prevent an impact on customer health in the unlikely event of a food incident, we have established a Food Safety Committee, for which food safety management supervisors are selected from business divisions and Group companies. This committee promotes improvements to daily work administration and information sharing to ensure our ability to guarantee food safety.
Furthermore, our entire Group is involved in obtaining external quality management system certifications such as ISO and the Tokyo Metropolitan Food Hygiene Self-Management Certification System as part of our efforts to further improve our work quality and hygiene management levels as a business that handles food.
To ensure we acquire appropriate knowledge concerning the Food Labeling Act enacted in 2015, we encouraged Group employees to take the food label certification test as a way to increase the level of knowledge for the entire Group.

To establish a system for import/export administration, we created a Trade Control Committee, whose members and a trade control supervisor are designated from among divisions and Group companies involved in import and export operations. This committee implements strict internal controls and works to strengthen our security export control system. The last several years, we have continued to increase the number of transactions with overseas businesses and import/export operations have increased. In response, we work continuously to maintain our export control system by regularly updating regulations related to export control while also ensuring consistency with actual operations.
Our Group is certified by the Director General of Japan Customs as an AEO Business, which is recognition of our organized system for cargo security management and legal compliance. As an AEO Business, we will continue working to ensure both security for international trade and smooth operations.

Lastly, to ensure quality control for miscellaneous items such as clothing, accessories, and toys, we established a Consumer Products Quality Control Committee, whose members and managing supervisor are designated from among divisions and Group companies involved with these various products. This committee works to ensure quality control based on the Consumer Goods Quality Control Regulations and Quality Standards.
To ensure the safety and peace of mind of our consumers, as necessary we consign testing institutions and other external experts to conduct inspections and testing before selecting the products we will offer to customers.
We also conduct regular training led by external instructors to ensure we acquire the knowledge and skills necessary for quality control operations related to customer safety.