Business Innovation

Targeting both domestic and international growing markets, particularly in Asia, we aim to enter new growth areas (DX solutions, regional co-creation, art, etc.) while making the most of our strengths, including know-how and networks from existing businesses and the tangible and intangible assets we possess. In particular, we plan to develop the DX solutions business for the tourist industry, centering on strategy development and provision to support the hotel and hospitality sector in increasing business process efficiency and maximizing the customer experience while offering communication strategies and solutions aimed at addressing issues that constitute sources of dissatisfaction felt in tourism-related fields (airports, secondary transportation, tourist facilities, local governments, etc.) as well as by travelers (tourists and business travelers).
At the same time, we will seek partners with appropriate expertise to form alliances and integrations that go beyond the framework of existing businesses, in order to promote the generation of new businesses as well as cross-organizational collaborations within the ANA Group.